Cancellation Policy
We are committed to providing an outstanding learning experience through our digital platforms. However, we recognize that situations may arise requiring the cancellation of certain services. This policy outlines your rights and our obligations.
We provide refunds for course registration fees on our electronic platform, provided that the cancellation request is submitted within three (3) days from the registration date.
The request must be submitted by the subscriber personally, through their personal account on the platform. The request must be sent by email to [email protected] and must include full and accurate information about the student and the course details.
After three (3) days (72 hours) from registration, cancellation requests will not be accepted.
A full refund will be issued through reversal of the electronic payment transaction, provided the request is made within the first 72 hours of registration.
Please note that this policy is subject to change, and students and parents will be notified of any modifications.